Total Quality Management Short Course
June 24-28, 2019
Course Description
Total Quality Management (TQM) is a geared towards quality health care, patient safety and complete customer satisfaction. The short course will discuss the philosophies and principles of continuous quality improvement and provide learning skills for quality improvement
Course Objectives
At the end of the training, the participant should
be able to:
- understand the principles and concepts of Total Quality Management (TQM) in health care settings
- utilize various quality improvement tools
- Discuss and explain the rules/guidelines on morbidity and mortality coding;
- assess organizational needs for quality management and accreditation requirements.
- develop a plan for quality improvement frothier organization