Total Quality Management Short Course

June 18 – 22, 2018

Course Description

Total Quality Management (TQM) is a geared towards quality health care, patient safety and complete customer satisfaction. The short course will discuss the philosophies and principles of continuous quality improvement and provide learning skills for quality improvement

Course Objectives
At the end of the training, the participant should
be able to:

  1. understand the principles and concepts of Total Quality Management (TQM) in health care settings
  2. utilize various quality improvement tools
  3. Discuss and explain the rules/guidelines on morbidity and mortality coding;
  4. assess organizational needs for quality management and accreditation requirements.
  5. develop a plan for quality improvement frothier organization